SAFC says “the club have (sic) up-to-date contact details for many of the fans affected”, but still wants those people to “reach out” by emailing them. A manifest of the bricks is understood to exist.
The club adds: “We understand the deep emotional and personal significance associated with personalised bricks and we will be engaging closely with the fans impacted to discuss the steps involved in this process.”
However, fans are unable to speak directly with club officials on the matter. Some have sent emails, but are yet to receive a reply.
There are around 20,000 personalised bricks, but the Echo understands there is currently no way for supporters to check which ones are in Panel 8; other than to physically visit the stadium.
The Echo has asked SAFC where the bricks are going and when, why the club has not listed the bricks involved, what happens if no one gets in touch regarding a particular brick, if they will be the same bricks or replacements and why people can’t people speak to someone about it rather than email.
The club is yet to respond.
The SAFC website says: “If you believe you or someone you know has a personalised brick located in panel eight, it would be greatly appreciated if you could please reach out to the club as soon as possible.
“You can do this by emailing panel8@safc.com.
“A member of our team will subsequently be in touch to ensure you are supported throughout this process, which we will endeavour to handle with care and consideration.”